Mortgage Book has created this privacy statement in order to demonstrate our firm commitment to privacy.
What personal information is being collected?
Unless this web site asks for specific personal information in order to respond to requests for information or to register uses for particular services, only the following information will be collected when you use this site: · your server address; · the date and time of your visit to the site; · the pages you accessed and the documents downloaded; · the previous site you visited; and · the type of browser you are using. This information is collected for statistical purposes and to enable us to improve the navigation functions of our web site.
Who is collecting personal information?
Where this site specifically asks for your personal information (for example to respond to requests for information or to register users for particular services), your personal information will only be collected by staff of Mortgage Book who have responsibility for responding to such requests or administrating such registrations.
How is personal information used?
Personal information collected on this web site will only be used for the purposes stated at the time of collection. Your personal information will not be forwarded to any third party, added to a mailing list or used for any other purpose without your consent.
Phone and SMS Opt-In Policy
Mortgage Book may offer SMS (text message) communications to provide updates, account notifications, appointment reminders, and informational messages to clients who have opted in. By providing your mobile phone number and consenting to receive SMS messages, you agree to receive such communications from Mortgage Book.
Consent
You must explicitly opt in to receive SMS messages from Mortgage Book. Consent can be provided through our website forms, lead forms, or verbally during phone interactions with our staff. By opting in, you acknowledge that you are at least 18 years of age.
Types of Messages
SMS messages may include:
- Updates on mortgage applications and loan status
- Appointment confirmations and reminders
- Requests for documents or additional information
- Informational or educational content related to mortgage services
The frequency of messages may vary depending on your interactions and stage in the mortgage process. Standard message and data rates may apply according to your mobile carrier.
Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from Mortgage Book. For help or more information, you may reply HELP or contact us directly.
Data Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All stated categories in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies
Cookies can be either "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour upon return to the issuing web site. Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser. Upon closing your browser the session cookie set by this web site is destroyed and no personal information is maintained which might identify you should you visit our web site at a later date. Access to personal information collected on this site Unless required by law to do so Mortgage Book will only disclose personal information collected on this site to a third party if consent has been provided.
Security of personal information collected on this site
This site does not provide facilities to guarantee the secure transmission of information across the Internet. Whilst reasonable efforts are used to provide security, users should be aware that there are inherent risks in the transmission of information across the Internet.
Outside Links
These sites may on occasion provide links to other sites for your convenience or additional information. Mortgage Book is not responsible for any content or practices of these sites.
Your Rights
You can request access to the personal information (if any) that we keep on record. If you believe any information that we keep on record is incorrect or out of date you may request that it be corrected. There is no fee for requesting access to your information, however, we may charge you the reasonable cost of processing your request.
Further Information
For further information about this Privacy Statement contact info@themortgagebook.com .